
USER'S GUIDE____________________________________________________________________
138 _________________________________________________________________ M210704EN-E
Error Code Error Message Action
30 Internal analog voltage out
of range
Internal transmitter failure. Remove the
transmitter and return the faulty unit to Vaisala
Service.
31 Internal system voltage
out of range
Internal transmitter failure. Remove the
transmitter and return the faulty unit to Vaisala
Service.
Technical Support
For technical questions, contact the Vaisala technical support:
Fax +358 9 8949 2790
Return Instructions
If the product needs repair, please follow the instructions below to speed
up the process and to avoid extra costs to you.
1. Read the section Warrantyon page 18.
2. Contact a Vaisala Service Center or a local Vaisala representative.
The latest contact information and instructions are available from
www.vaisala.com. Addresses of the Service Centers are provided
in section Vaisala Service Centers on page 139.
Please have the following information on hand:
- serial number of the unit
- date and place of purchase or last calibration
- description of the fault
- circumstances in which the fault occurs/occurred
- name and contact information of a technically competent person
who can provide further information on the problem
3. Pack the faulty product in a strong box of adequate size, with
proper cushioning material to avoid damage.
4. Include the information specified in step 2 in the box with the
faulty product. Also include a detailed return address.
5. Ship the box to the address specified by your Vaisala contact.
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