Vaisala RS41 Manual do Utilizador descarregar pdf (Página 33)

Chapter 5 _________________________________________________________ Technical Support

VAISALA_______________________________________________________________________ 31

CHAPTER 5

TECHNICAL SUPPORT

This chapter presents information about technical support.

Product Returns

If the product is found faulty, please follow the instructions below to

speed up the process and to avoid extra costs to you.

1. Read the radiosonde warranty information.

2. Contact Vaisala technical support via e-mail or fax and request for

RMA (Return Material Authorization) and shipping instructions.

3. Proceed as instructed by Vaisala technical support and provide the

failure report as requested.

Technical Support

NOTE

RMA must always be requested from Vaisala technical support before

returning any faulty material.

For technical questions, contact the Vaisala technical support:

Fax +358 9 8949 2790

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Vaisala RS41 Manual do Utilizador Página 33